Skip to content
GPT Workspace logoGPT Workspace

Delete your account and data

Delete your account

Section titled “Delete your account”

Account deletion is done by our team on request, for free:

  1. Cancel any active subscription first, see Cancel and refunds. Deleting an account does not stop a subscription that is still running.
  2. Write to contact@gpt.space from the email address of the account (or name it in the message if you no longer have access to it) with the subject “Delete my account”.
  3. We delete the account, its chats, assistants, snippets and settings, and reply to confirm. Deletion requests are handled within 24 hours, in line with the privacy policy.

Deleting the account removes your data on our side. It does not remove the Chrome extension, the add-on or the Google permissions: do that yourself, see How to uninstall GPT Workspace and Google account permissions. Your Google Docs, Sheets and emails are never stored by GPT Workspace, so there is nothing to delete there.

Invoices and payment records are kept for the duration required by tax law, as the privacy policy explains.

Export your data

Section titled “Export your data”

Chats can be copied from the web app: open a thread and select the text, or share the thread to get a link to a read-only copy that stays available after the account is deleted. To receive a full export of the data attached to your account (chats, assistants, snippets, usage metadata), write to contact@gpt.space from the email of the account.

Stop marketing emails

Section titled “Stop marketing emails”

Every newsletter and onboarding email has an Unsubscribe link in its footer; one click removes you from all marketing emails. Receipts, failed-payment notices and replies to your support requests are transactional and keep arriving while you have an account.

Change the email of your account

Section titled “Change the email of your account”

An account is a Google account; it cannot be renamed. To move to another address:

  • Sign in to GPT Workspace with the new Google account: a new account is created.
  • Ask us to move the subscription to it by writing to contact@gpt.space from the address that pays, naming the new address. Chats and assistants stay on the old account; share the threads and assistants you want to keep with the new address before you ask us to delete the old one.

On a team subscription the owner can simply remove the old address and add the new one.