Cancel and refunds

1. Open Settings ➤ Subscription or app.gpt.space/settings/subscription, signed in with the Google account that pays.
2. Click Manage subscription. The Before you go dialog offers alternatives: Pause for 1 month (no charge while paused) and, on yearly plans, Switch to monthly billing.
3. Choose Manage or cancel to open the Stripe billing portal and click Cancel subscription.

You keep your plan until the last day of the period you paid for; recurring payments stop. You can resume from the same portal before the period ends.

If your plan is managed by someone else (a team subscription), the page says so: ask the owner to remove your seat.

You are eligible for a full refund if you cancel within 30 days of the purchase and your usage during that billing period stayed within the equivalent of 60% of your plan’s monthly credits, chat included on plans where chat is unlimited. Usage beyond that is outside the refund conditions of the Terms of Service.

Write to contact@gpt.space from the email of the account; we answer within 2 business days.

Not refundable: top-up credits and pay-per-usage charges, as they reflect your direct usage of the AI models.

From the pricing page, Switch plan moves you immediately to another plan; the price difference is charged or credited on the spot, and a downgrade becomes account credit applied to future invoices.

To remove GPT Workspace from your browser and your Google account too, see How to uninstall GPT Workspace.