> For the complete documentation index, see [llms.txt](https://support.gpt.space/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.gpt.space/faq/i-cant-install-the-extension.md).

# I can't install the extension

If you try to install the Google Workspace extension by clicking on the install button from the [marketplace](https://workspace.google.com/marketplace/app/gpt_for_docs_sheets_slides/451400884190) but after loading the extension is not visible on your sidebar, you might be using multiple Google Accounts in the same session.

Solution:

1. Create a [dedicated Chrome profile](https://support.google.com/chrome/answer/2364824?hl=en\&co=GENIE.Platform%3DDesktop)
2. [Create a new spreadsheet](http://sheets.new/)
3. Try installing the addon again from the [Workspace Marketplace](https://workspace.google.com/marketplace/app/gpt_for_docs_sheets_slides/451400884190)

{% hint style="info" %}
If you don't want to create a dedicated Chrome profile, you can install the addon from an incognito window. It will then be installed from your default Chrome Profile. 
{% endhint %}