# I can't install the extension

If you try to install the Google Workspace extension by clicking on the install button from the [marketplace](https://workspace.google.com/marketplace/app/gpt_for_docs_sheets_slides/451400884190) but after loading the extension is not visible on your sidebar, you might be using multiple Google Accounts in the same session.

Solution:

1. Create a [dedicated Chrome profile](https://support.google.com/chrome/answer/2364824?hl=en\&co=GENIE.Platform%3DDesktop)
2. [Create a new spreadsheet](http://sheets.new/)
3. Try installing the addon again from the [Workspace Marketplace](https://workspace.google.com/marketplace/app/gpt_for_docs_sheets_slides/451400884190)

{% hint style="info" %}
If you don't want to create a dedicated Chrome profile, you can install the addon from an incognito window. It will then be installed from your default Chrome Profile. 
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.gpt.space/faq/i-cant-install-the-extension.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.