GPT Workspace
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FAQ

I can't install the extension

If you try to install the Google Workspace extension by clicking on the install button from the marketplace but after loading the extension is not visible on your sidebar, you might be using multiple Google Accounts in the same session.
Solution:
  1. 3.
    Try installing the addon again from the Workspace Marketplace
If you don't want to create a dedicated Chrome profile, you can install the addon from an incognito window. It will then be installed from your default Chrome Profile.

I can't find the extension from the extension menu on Google Docs and Google Slides

The extension from the menu bar is only for Google Sheets in order to install the custom functions.
On Google Docs and Google Slides, you can directly use the addon from the sidebar
GPT Workspace on Google Docs

How can I manage my subscription?

Directly go to your subscription page on https://app.gpt.space/subscription, enter the email address linked to your subscription, and you will receive an email with a link to sign in. Go to your inbox and click on the link on the email you just received. You will be redirected to your subscription page
From the addon on the sidebar: open the menu from the 3 dots icon on the header. Then click "Settings". You can then click on "Manage subscription".

How can I get a refund?

You are eligible for a full refund if you cancel your Premium subscription within 30 days of the purchase. Please contact our support team to request a refund at [email protected]

Which GPT model are you using?

We are using GPT 3 for our Free and Premium users and GPT 4 for our Team users on Google Docs.
We will upgrade the model as OpenAI makes new models available.

Do you store my data?

Designed to respect your privacy. GPT Workspace has no access to your data and Google Drive files. By design, your data stays at all times on Google's servers. Here’s all the data we need in order to make GPT Workspace work:
  • Your email address to identify your account
  • If you are a paying customer, your name to identify the payment
  • Metadata (number of prompts, date of sending, doc’s name) GPT Workspace complies with the European General Data Protection Regulation 2016/679 (GDPR). You have a right to access, correct, and remove your personal data which you may exercise by emailing us at [email protected].
Last modified 5mo ago